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how do I get my phone out of recovery mode?
holtexcavation

When attempting to update to IOS 8.4, my phone became stuck in recovery mode. I have tried recovering or restoring from iTunes with no success.

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Re: how do I get my phone out of recovery mode?
vzw_customer_support
Customer Support

Hello holtexcavation. Sorry to see your iPhone 6 is stuck in Recovery Mode. Sounds like you've done some good troubleshooting. Connecting to iTunes is exactly what I would have recommended. Can you help me get an idea what you're seeing when you try iTunes? What steps do you take? Are their any error messages or popups? If there are,w what do they say?


DionM_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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