I have been having a lot of problems since I got my iPhone 6. I didn't have nearly the same issues with my iPhone 5. I drive around Dallas and surrounding cities all day so this is not an issue limited to my home. It happens everywhere.
I have seen other people having these issues with their iPhone 6. Is there anything being done to improve this?
I just set up my iPhone 6 yesterday (after having the 4s for 2 years) and my service went from fine to terrible. my calls keep dropping and I have to stand outside my house for service. What is going on? (I already updated my apple software) this is a Verizon issue since my husbands android (4g) also is acting up. zip code 02898
I regret to see you're having trouble with your awesome new phone, rnaderpo. Have you had the opportunity to update the phone to the 8.1 update that was released this week? Do you happen to have any type of case on your new phone? We'll find a way to get you back to enjoying your device and our service again.
Follow us on Twitter www.twitter.com/vzwsupport
I am also having trouble with calling/texting, receiving and calling or sending. I was at work on a land line talking to a guy from Verizon, after that it seemed to work good but a day later, it's not working good again. my iPhone 5 didn't have a problem but my new iPhone 6 not good. I've removed the sim card and reinserted it. I've powered off and on tonight. removed the cover I bought and still problems. display has been showing 1 or 2 dots for coverage and Verizon's map shows very good coverage for me.
We want your phone to work as intended Daveband! Please reset network settings http://vz.to/1u6XCXU and test. Also make sure that you have the latest iOS version (8.1) installed. Do you experience this service/signal issues in a particular place? Do you notice any improvement out doors?
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
I just got the iPhone6 (gray) ios 8.3 model MG632LL/A on 5/8/15. 5 dropped calls in 4 days, the most I've ever had with Verizon. I reset network settings as instructed, but my signal strength is still weak (1-2 bars vs 3-4 with the iPhone 4S) and during conversations I get the metallic voice chop out routine. Is this a phone-antenna problem? If so, can I boost the antenna or shall I go back to an earlier iPhone? Thanks.
Both my wife and I upgraded to iPhone 6 this past weekend after years on non-smart phones. So far we have been terribly disappointed. We're experiencing the same poor reception problems described here and in many other places on the Internet. Our phones are all but unusable as phones. I've tried the different settings described here to no affect. I don't think it's Verizon since reception was fine (mostly in 02840/02835 for the past year) with the old phones. I also don't think it's one bad phone since we're both having the same problem with two brand new phones. So what is our recourse? These iPhone 6s are great little computers, but they are horrible phones. Since we actually got them primarily to be phones, this is a huge problem.