iPhone 6 dropping calls (sounding like a broken record)????
Tbejvan
Newbie

I recently upgarded to the iPhone 6 and have already been experiencing a ton of dropped calls (where it will sound like a broken record repeating the last work from the other party and then drops).  I thought it might be the bluetooth connectivity but tried iwth multiple ear pieces, the SYNC in my car, as well as without any bluetooth and it still is happening.  I rely on my cell for work and need a fix!!!

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Re: iPhone 6 dropping calls (sounding like a broken record)????
vzw_customer_support
Customer Service Rep

Let's stop the dropped calls Tbejvan! Did this issue start immediately after activation? What is your ZIP code? Do calls drop everywhere and everytime or only in a particular place?

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: iPhone 6 dropping calls (sounding like a broken record)????
Tbejvan
Newbie

All over the place. No particular area. It's started with an IOS update with the iPhone 5 and has continued with my 6.

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Re: iPhone 6 dropping calls (sounding like a broken record)????
stef7
Master - Level 2

Go to Settings ! Cellular! Enable LTE and make sure out is set to Data, Not Voice and Data

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Re: iPhone 6 dropping calls (sounding like a broken record)????
stef7
Master - Level 2

"make sure it is set to"...

Other people on other forums have indicated that when set to Data, they had no more problems.

Hope it helps.

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Re: iPhone 6 dropping calls (sounding like a broken record)????
Tbejvan
Newbie

I had it set that way. Only this that was set for Voice & Data was roaming so I also turned that off. Will see if it works.

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Re: iPhone 6 dropping calls (sounding like a broken record)????
Tbejvan
Newbie

Thanks.

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