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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone 6 has no data/LTE. Only 3G and 1x and won't send/receive texts
lady13
Member

My iPhone 6 won't get data. Since yesterday it only stays on 3G or 1x or Verizon with full signal bars. My husband has the same phone with no issues so I know it's not the area. Can't send or receive any text messages unless I'm on wifi. I have tried all of the troubleshooting you have, including removing and reinsertion of sim card,  network reset and full reset, toggled airplane mode, toggled data settings, etc.

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Re: iPhone 6 has no data/LTE. Only 3G and 1x and won't send/receive texts
SuzyQ
Sr. Leader
Sr. Leader

You may need a new SIM card - they are free at Verizon corporate stores or by calling CS to mail you one.

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Re: iPhone 6 has no data/LTE. Only 3G and 1x and won't send/receive texts
vzw_customer_support
Customer Support

lady13,

We always want you to have great service. Have you made any recent updates to your phone's OS or downloaded any new apps? Does this happen everywhere or only in one location?

JosephT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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