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iPhone 6 pre-order issue - I have no ship date
jeharder
Member

I am in the same situation. I pre-ordered the iPhone 6 and had an email saying 10/7 ship date. I now log in and check the order status and it's not available at this time but the order is in process. I actually just fell out of contract with Verizon and honestly just want to know the ship date. If it's longer now or my order is lost, I'd just like to cancel and change my service to AT&T. Everyone I know with AT&T who ordered when I ordered is getting their phones tomorrow in mail. In some cases they had 10/13-10/31 ship dates with AT&T but actually just got shipping tracking numbers, go figure. Can I please get an answer as to why I have no status?

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Re: iPhone 6 pre-order issue - I have no ship date
vzw_customer_support
Customer Support

jeharder,

We know everyone is super exited about these amazing phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: iPhone 6 pre-order issue - I have no ship date
vzw_customer_support
Customer Support

jeharder,

We know everyone is super exited about these amazing phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: iPhone 6 pre-order issue - I have no ship date
jeharder
Member

I have checked the order status and it changed from 10/7 to not available and I am trying to figure out what that means. Could you explain that to me? I rather now wait months or be wasting days away when my order could be lost of canceled like I seen happen to others.

Thanks

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Re: iPhone 6 pre-order issue - I have no ship date
jeharder
Member

I have checked the order status and it changed from 10/7 to not available and I am trying to figure out what that means. Could you explain that to me? I rather not wait months or be wasting days away when my order could be lost or canceled like I seen happen to others.

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