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iPhone 6 reception bad after international trip
JAMCAM49
Member

My iPhone cuts in and out and breaks up on calls ever since returning from Europe. Does anyone have tips for how to correct this? I've called Verizon 3 times and they still can't figure it out

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Re: iPhone 6 reception bad after international trip
vzw_customer_support
Customer Support

I know its upsetting to have issues with your call quality after returning from your international trip JamCam49 but we will do our best to help. any damage to the device? Does your device have the latest software? Have you tried a factory reset?



KinquanaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: iPhone 6 reception bad after international trip
Weth
Sr. Leader

Make sure you have power cycled the phone. 

I would also do settings - general -  reset - reset Network settings

you will need to set up wifi and Bluetooth after the reset, but nothing else is erased. 

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