since we got 2 iphone 5c's our data has been out of control even though we use it the same as we always have, so of course verizons suggestion is to upgrade to more data. We have 5 lines currently and when contract is up on the last 3 we will be seeking another company that can be honest about things. I have been with Verizon since before smart phones were invented and am tired of the run around I have been getting lately. I was also told that if I used another lines upgrade that I wouldn't lose my unlimited plan, well GUESS WHAT, as soon as I activated the new phone it changed my plan. I called within an hour of this and asked about the change and was told that the 2 people I spoke to and what they put in their notes were incorrect, why assure someone in order to get them to upgrade if its a lie?. I also have sent the phone back and was again assured that I would get my unlimited back, I had the customer service person send me an email that stated that, so I will see. I have also been told that on my unlimited I rarely use 2 or more gigs, so the new 6 gig plan should be more than I need....but as soon as I changed to new phone I used 1.6 gigs in less than an hour hmmmmmm, sounds like a scam to me. This needs to be taken care of IMMEDIATLEY, or the 2 phones that don't have a contract will be gone now and the other 3 will soon follow, as much as we spend a month it wouldn't be too much more to pay the cancelation fee
