I am a long time Verizon customer who needs an upgrade on current iPhone 6s. However, I am not computer literate and need direct assistance to transfer data from the old to new phone. Is this service available?
skay21, we are excited to see that you are interested in upgrading to a new device. We are here to assist you along the way. Transferring your device content from one device to another should be an easy process. What type of backup assistance are you utilizing? When was the last time you backed up your device?