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iPhone fails to send picture messages to Android phones
otti_eva
Member

I have an iPhone 6s+ and I just recently switched from Mint Mobile to Verizon for coverage reasons. But, ever since I switched I've been unable to send photos through iMessage to anyone without an iPhone. I can send regular text messages to those people just fine, and they can text photos to me, so I'm really confused. My data is on, MMS messaging is turned on, and I have an LTE connection. This problem occurs with and without a wifi connection. Please help me solve this 😞

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Re: iPhone fails to send picture messages to Android phones
bearone21
Leader

send to their email address.

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Re: iPhone fails to send picture messages to Android phones
vzw_customer_support
Customer Support

Welcome to the Verizon family, otti_eva. We want to make sure you can send MMS messages to Android users. You have checked everything we need you to check within the settings. Did you happen to reset the network settings as well? 

https://www.verizonwireless.com/support/knowledge-base-207110/

 

TamaraH_VZW

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