iPhone preorder
Pcarr3
Enthusiast - Level 1

I preordered a iPhone 6 plus which won't ship until November. If there is an Apple Store that I am able to pick up the phone at when will my line's eligibility be available once I cancel?

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Re: iPhone preorder
vzw_customer_support
Customer Service Rep

Pcarr3, we're excited about your upcoming upgrade to a new iPhone 6! Once you cancel your pre-order, the upgrade eligibility for your line will be reinstated. At that time, you will be able to purchase a device at your local store: http://vz.to/1h3etAK

LasinaH

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Re: iPhone preorder
vzw_customer_support
Customer Service Rep

Pcarr3, we're excited about your upcoming upgrade to a new iPhone 6! Once you cancel your pre-order, the upgrade eligibility for your line will be reinstated. At that time, you will be able to purchase a device at your local store: http://vz.to/1h3etAK

LasinaH

Re: iPhone preorder
Pcarr3
Enthusiast - Level 1

Does the eligibility reinstate immediately or does it take time to process?

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Re: iPhone preorder
vzw_customer_support
Customer Service Rep

Pcarr3, that's a great question. Time waits on no one. Once the order is cancelled, your upgrade eligibility would be reinstated on that same day. However, if there are any issues or delays in our system, we can uplift a request to have it updated by our leadership team.

LasinaH_VZW
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