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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone screen

iPhone screen will randomly look like the screen fuss out, it's likes the graphics distort and it will darken then go black. The phone still vibrates but I have to press the home and power button at the same time. It does it more at night. I have to do this now, at least 5-10 times a day. It has not been dropped and stays in a life proof case. It also runs hot when it does this sometimes. It is an iPhone 6, I have a warranty, but it said that it did not cover device malfunction and I needed to contact Verizon. I have total equipment coverage. I have had my phone over 1 year.

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Re: iPhone screen
Customer Support

Having a working screen is key Candace_16. We understand that this would get to be a nuisance. Is there any damage with the phone? Click here to view examples and how to check: Did you try to take the phone into a Verizon store or was it an Apple store that told you to contact us?

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!