Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone6s goes dead with 90% charge showing This is second iphone that will not stayed charged for very long maybe 4 hrs
IREOAT86
Member

iPhone 6s goes dead showing 90% charge. this is second iPhone we have had thaat would not stay charged  for more than 4 hrs. Is this a problem with all iPhone 6s?

Labels (1)
Tags (1)
0 Likes
Re: iPhone6s goes dead with 90% charge showing This is second iphone that will not stayed charged for very long maybe 4 hrs
deloused
Sr. Member

Not all, but Apple has a program in place for iPhone 6s owners who are experiencing an "unexpected shutdown issue". It affects iPhone 6s that were manufactured between September and October 2015. If you think it applies to you, run your serial number at apple.com to find out if you're eligible for a free battery replacement.

0 Likes
Re: iPhone6s goes dead with 90% charge showing This is second iphone that will not stayed charged for very long maybe 4 hrs
vzw_customer_support
Customer Support

Hello IREOAT86,

I'm so sorry to learn about the issue you're having with your device. We can take a closer look into this. When did this begin? Does the phone power off by itself? When turning back on, is there any charge percentage left, or is it at zero? Please clarify some details for me.

ChristinaB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes