I wasn't frustrated until after the 24th when I was told my phones would absolutely be there by the 3rd of November, now I'm frustrated, add to the fact I was lied to multiple times but customer service representatives that "oh it has shipped" or "you should see that by the end of the day" or "well FedEx does take time to deliver but it is there". NO, NO, and NO. That's the biggest issue. Bad news is one thing, it's still the truth, but lies for the sake of placating the customer, that's just bad. That's why I"m spreading the word, if you don't have your phone but can get it with another provider, do it, my contract is not valid until I activate that new phone as well as anyone else's that's in the same boat. You are giving me no reason to stay, no, "hey, sorry we weren't forthcoming with delivery dates, here's 2gb of free data for being a great customer and for our dishonesty" All I'm hearing is, "well we said some things we couldn't back up but please be patient, but well, we really don't care in the long run as you are just one person"
