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lost / stolen phone
ROBBUR6
Member

Lost my phone with drivers license and credit cards - credit cards and license were found by others and are being returned, phone was not found.

notified Verizon to lock or ? phone (602-469-0799) and ordered replacement (insurance). New phone arrived with same number (602-469-0799) have been restoring data to new phone and now find my number 602-469-0799 is locked out from making and receiving calls + bluetooth does not work for wireless devices. Do not know how to proceed.

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Re: lost / stolen phone
vzw_customer_support
Customer Support

ROBBUR6,

Our goal is always to make sure you have a phone you can completely rely on. We're here to help. I have sent you a private message so we can get more details and help. Please respond when possible. I would recommend deleting your phone number from this public post for privacy reasons.

AndrewT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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