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missed calls and no message or missed call notification.

I have had several missed calls and the caller says it rings then goes to message. They leave one, however I receive no message or missed call notification. This started maybe a month ago. Any assistance?

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Re: missed calls and no message or missed call notification.
Customer Support

Janet, we definitely want to make sure that you enable your notifications, so you can be informed that you've missed a call at all times. We've attached a link for our troubleshooting assistant which will provide you with the process in order to enable your notifications depending on your device's model.

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