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my iphone 6 plus turned on this morning with an error notice, "iphone is diabled,connect to itunes"
Scott99frc
Member

iphone says "iphone is disabled connect to itunes" , but when I connect to itunes it says "itunes could not connect to this iphone, an unknown error ocurred (OxE8000015)

What next ?

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Re: my iphone 6 plus turned on this morning with an error notice, "iphone is diabled,connect to itunes"
vzw_customer_support
Customer Support

Oh no! I know you need access to your phone Scott99frc. I am sure we will figure this out. Have you tried a different computer? Have you tried to uninstall iTunes and install it again? Please keep me posted on results.

AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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