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my phone has stopped working .
mrsjvm
Member

MY Phone has stoped working what is the problem

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Re: my phone has stopped working .
MiiHere
Leader

Can you elaborate on what you mean? Were there error messages?

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Re: my phone has stopped working .
Snn5
Sr. Leader

As in, won't come on?  If so, try this:

  • Unless you are absolutely certain that there is plenty of charge left on the battery, connect the phone to a wall charger for at least 15 minutes. If it was just a low battery the phone will come on by itself. If it doesn't go to step 2.
  • Hold the HOME and POWER (aka SLEEP) at the same time. An Apple logo should appear in 10 - 20 seconds. Relase both buttons, wait about a minute, and your phone should be back to normal.
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