Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
my phone number shows up as unknown on my iphone 6s
gman7
Member

On my I phone 6s - under my phone number it shows as unknown, does anyone no why?

Labels (1)
0 Likes
Re: my phone number shows up as unknown on my iphone 6s
vzw_customer_support
Customer Support

gman7,


Well that is certainly odd! We definitely want to make sure your device is fully functional and happy to help. How long has it been showing unknown? Any recent changes since this started such as switching phones, changing your number or resetting the device? Are your services like calling, texting and data working on the phone? We'll figure this out together.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: my phone number shows up as unknown on my iphone 6s
Sobes
Member

same with my new phone 6s. 

0 Likes
Re: my phone number shows up as unknown on my iphone 6s
Shelrenee
Member

Is there an answer to this?  I just got my new 6s and I have the same problem after initial set up.

0 Likes
Re: my phone number shows up as unknown on my iphone 6s
vzw_customer_support
Customer Support

That's definitely odd, Shelrenee. We want to make sure your new iPhone recognizes your phone number. Are you having any trouble with making or receiving calls/texts? Did you purchase your device through Verizon or through Apple?


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes