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my wifi does not stay connected

Why does my wifi on an IPHONE 6 not stay connected.   It goes on for a few minutes then disconnects.   It is using all my data.

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Re: my wifi does not stay connected

I would start with restarting everything. Your phone, and your modem and router. If you have an all in one modem/router, unplug it for 10 seconds and plug it back in. If your modem and router are 2 units, unplug both, wait 10 seconds, plug the modem back in and wait for the lights to come on, then plug the router in.

Re: my wifi does not stay connected

That all works...for literally three minutes. We have had our iPhone 6’s for 1.5 years. Only an issue recently; will not stay connected to vzwwifi or WiFi I’m general. After reading other posts have upgraded modem and done all the suggestions. I expect it was from a software update. What is the fix?

Re: my wifi does not stay connected
Customer Support

ROBBAR1 Having the ability to connect to a Wi-Fi network is important. I’m sorry you’ve been having problems with your Wi-Fi feature. I want to make sure we get this issue resolved for you. Let’s try deleting a Wi-Fi access point and reconnecting. Please visit and follow the steps. To reconnect to the Wi-Fi network, please visit . Please disable “Wi-Fi Assist” before adding reading the Wi-Fi Network. To disable Wi-Fi assist, please go to . Please let me know if this helps. Rest assured we will get this taken care of for you.

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