Have a phone you love? Get up to $500 when you bring your phone.
$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on select Unlimited plans req'd. Line must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details..
You will be advised to try the usual (reset, restore) but if you have an Apple Store in your area I would recommend scheduling an appointment and having them check it out. It may be a hardware failure. If so they will immediately replace it.