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no internet connection
Cregar
Member

I have no internet connection

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1 Solution

Correct Answers
Re: no internet connection
vzw_customer_support
Customer Support

Sorry to hear that you have lost your internet connection, Cregar. I noticed that this was under the Apple iPhone 6 area. If you are still experiencing issues with your internet, try going to Settings>General>Reset>Reset Network Settings. This will reset your connection to our network, as well as saved WiFi connections.

This is a good first step option to help recover your connection. Let us know if this helps, and as Loquat mentioned, please provide some more details regarding this issue so we may all assist if it still continues. Thank you!

NicandroN_VZW
Follow us on twitter @VZWSupport

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Re: no internet connection
Loquat
Sr. Member

Can you be a little more descritive?  What phone?  What where you doing before you lost it?  A few more details may allow some of us to chime in and try to help.

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Re: no internet connection
Cregar
Member
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Re: no internet connection
Loquat
Sr. Member

Cregar,

Whatever you were trying to say in your last post didn't come through...

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Re: no internet connection
vzw_customer_support
Customer Support

Sorry to hear that you have lost your internet connection, Cregar. I noticed that this was under the Apple iPhone 6 area. If you are still experiencing issues with your internet, try going to Settings>General>Reset>Reset Network Settings. This will reset your connection to our network, as well as saved WiFi connections.

This is a good first step option to help recover your connection. Let us know if this helps, and as Loquat mentioned, please provide some more details regarding this issue so we may all assist if it still continues. Thank you!

NicandroN_VZW
Follow us on twitter @VZWSupport

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