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phone does not power up
aromaking
Member

i think it needs battery

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Re: phone does not power up
bearone21
Leader

you may be right if it won't charge or it could be the charger.

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Re: phone does not power up
vzw_customer_support
Customer Support

I definitely understand the significant role our devices play in day-to-day life, and it would be difficult to be happy with anything that's not working. In reviewing what needs to be done I located these steps to try. 
https://www.verizonwireless.com/support/knowledge-base-202538/
Let us know your results? Do you have an Extended Warranty? 

 


DavidH_VZW

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