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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
phone plays music by its self

My phone suddenly started to play music by its self at 5:00am on 7-21-19. It played until I picked it up and tapped the screen. The screen had good morning, it went away and the weather screen came up. There was no alarm or reminder set. There was no reason for this to happen. Any one have this happen???

Re: phone plays music by its self

sounds like an alarm.

Re: phone plays music by its self
Customer Support

We are concerned to hear that your device is playing music on its own. We understand the importance of seeing what is causing the issue, and we will be glad to help! To confirm, for how long has this been going on? when was the last time that you updated the software on your phone? DavidR_VZW