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"new" iphone6 device?
tobes83
Newbie
‎09-30-2014 06:45 PM

I received my iphone6 via fexex today and as i opened it i noticed the phone where is seals around the edges has some dirt.  I didn't think anything of it, but I also looked at the lifetime call history which has racked up over 3 hours.  I made one slightly longer than 2 minute phone call.  Is my device a returned device?

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Re: "new" iphone6 device?
kaebfly
Champion - Level 3
‎09-30-2014 09:06 PM

Doubt it. Usually there is "test" time on a device so there is time on it. Every device I've ever received had some usage on it...even if I received it from preorder or purchased in store on release day.

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Re: "new" iphone6 device?
tobes83
Newbie
‎09-30-2014 09:21 PM

Hi - I agree to some usage!   However, 3+ hours of talk seems a little bit more than "test" time, no? Especially when a 1 year old iphone5 of mine tops out just over two hours of talk time. Granted it's a second phone, but after a year it is still less than my brand "new" phone.

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Re: "new" iphone6 device?
kaebfly
Champion - Level 3
‎09-30-2014 10:40 PM

Mine had 17 hrs lol. I know mine was brand new. I received it the day before the technical release day (got it on the 18th). Moms had 9 hrs I think. My bestfriend says hers had 14hrs. So it seems to be pretty common to have hours on them...and compared to yours our hours were a lot more

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Re: "new" iphone6 device?
tobes83
Newbie
‎10-01-2014 04:08 AM

- interesting and good to know!  Thanks!!!

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Re: "new" iphone6 device?
Not applicable
‎10-01-2014 06:00 AM

My iphones both of them out of the sealed boxes had 1 minute on them. And that was because the store guy made a test call.

Hours upon hours listed on call history under minutes used lifetime should be a minute or two, not hours.

If you looked at your creation date for your device (on date) and it has months listed. I would return both.

Devices are tested at random, not every device.

Good Luck

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Re: "new" iphone6 device?
kaebfly
Champion - Level 3
‎10-01-2014 06:10 AM

How do you find the On Date?

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Re: "new" iphone6 device?
kaebfly
Champion - Level 3
‎10-01-2014 06:24 AM

Btw...I just looked up some info and it appears that if you restored the new device with a backup then the usage for some reason comes over with it. IDK if that's true but it keeps coming up so its something to consider. Can always ask Apple directly about that too.

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Re: "new" iphone6 device?
tobes83
Newbie
‎10-01-2014 06:59 AM

Elector - see that was how I felt about it and why I was suspicious.  That and that there is some "dirt" looking stuff at the lip where the front of the phone meets the back at the top.  Not sure if it's glue or something else?

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Re: "new" iphone6 device?
kaebfly
Champion - Level 3
‎10-01-2014 07:24 AM

Did you restore this iphone with a backup from your previous one? If so then that appears to be where the lifetime usage is actually coming from.

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