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screen went black
LAGAVULIN
Member

screen went black while using it

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Re: screen went black
vzw_customer_support
Customer Support

LAGAVULIN, yikes! Let's make sure that your iPhone 6s is back up and running with no issues. Is the phone is not responding, please press and hold the Power and Home Button until the Apple logo appears (approximately 10 seconds) then release. The phone should start the process of powering back on for you. Please keep us posted if this works for you.


KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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