Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
stuck on apple icon
REDHEADCOUNSELOR

My iPhone6 is stuck on the apple icon and won't reboot.  I have a new computer and had not downloaded itunes, so I did that, but there's no backup.  I've tried all the tricks I know.  Please help.

Labels (1)
Tags (1)
0 Likes
Re: stuck on apple icon
vzw_customer_support
Customer Support

REDHEADCOUNSELOR, this is most concerning to hear as having a working phone is a must. Help is here. It was stated that all the tricks have been tried but may I ask, what exact steps have you taken?


NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: stuck on apple icon
bd94s10
Sr. Member
0 Likes