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text messages appear to be sending but not reaching recipiant.
SouthHC
Member

I updated to iphone6 8/4.  All is well...BUT, my texts are not reaching the recipient.  I can recieve his text but he does not receive mine--from iphone or verizon msg.  I have imessage turned off, I have MMS and group turned on, he is not on my blocked list, he is with US Cellular, and has a Samsung galaxy.  I did a hard reset and deleted his contact information from all forms of contacts.  Anyone else have this problem with MMS/SMS?

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Re: text messages appear to be sending but not reaching recipiant.
fernandobot
Sr. Member

do you know if this person is also on Verizon Wireless? are they receiving texts from other people?

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Re: text messages appear to be sending but not reaching recipiant.
vzw_customer_support
Customer Support

Help has arrived SouthHC. My apologies to hear of the issues you're having w/ your text messages. Allow me to step in and assist you. Let's go to Settings > Messages > let's ensure that "Send as SMS" is on/green, MMS Messaging and group messaging is green/on. Try and send a text message to your own 10 digit number and see if you receive it ok. If you do, you are receiving & sending ok on your end, and the issue may be with the other number. Next, if still having issues, let's verify you have no issues with making or receiving calls and have enough memory on the phone. Thanks & keep us posted.


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: text messages appear to be sending but not reaching recipiant.
SouthHC
Member

They are US Cellular and have a Samsung Galaxy.  They are rec text and sending text.

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Re: text messages appear to be sending but not reaching recipiant.
SouthHC
Member

I have checked SMS MMS msg group--they are on....and i can send texts to myself...

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Re: text messages appear to be sending but not reaching recipiant.
vzw_customer_support
Customer Support

I very much appreciate the insight, SouthHC. Has he or she deleted previous text threads that they've had with you?
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: text messages appear to be sending but not reaching recipiant.
vzw_customer_support
Customer Support

SouthHC,

Let’s get your message delivered. Do you know if the recipient is having troubles with receiving messages from anyone else? Are you having trouble with anyone else besides this one individual with receiving your messages? When you are sending the message are you getting any error messages? Please keep us posted.

TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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