My mom and I are eligbile for upgrade on 12/31/14 and Jan/04/15, which is about 20 days from now but I want to get our new phones with upgrade price now before xmas. Is it possible to do so? A rep told me I could only do it 7 days before. In the past, we were allowed at least 2 months earlier but Verizon removed that when they changed to EDGe program.
Chance are you will not be able to do so, especially with an iPhone. Apple is very strict as to when it will allow Verizon to give a discount on its phones. Simply wait until you are eligible.