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verizon caller id has wrong name
msfinster
Member

My calls out display wrong name to recipient. How do I fix this.

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Re: verizon caller id has wrong name
jav6
Sr. Member

Have you tried calling Customer Service at 800-922-0204 or *611?

...Just another VZW customer...trying to offer some assistance...
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Re: verizon caller id has wrong name
RogerDean
Member

The Account Owner or an Account Manager can manage Share Name ID. Learn more about account access roles.

Online

To edit your Share Name ID in My Verizon:

  1. Go to the Share Name ID page in My Verizon.
  2. Select one of the options listed.

    Note: To create a custom name, select the Enter Name field and enter your name to show on outgoing calls.
  3. Click Submit.
  4. Click OK in the pop-up window.

You've successfully updated Share Name ID in My Verizon.

My Verizon app

To edit your Share Name ID in the My Verizon app:

  1. Open the menu in the top left and tap Devices.
  2. Tap Manage below the line you want to edit.
  3. Tap Edit Share Name ID.
  4. Enter the name you wish to display on outgoing calls.
  5. Accept the Terms and Conditions.
  6. Tap Update.

You've updated Share Name ID in the My Verizon app.

Re: verizon caller id has wrong name
markperryelec
Member

Thank you for the input, I'll see if that helps, had clients tell me my calls showed as spam on their end.

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