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verizon message app for iphone 6plus

I used this app for one purpose. I have two iphones one for personal and one for my business. it worked a few months ago for the auto reply feature i use for the end of the business day and vacation responses etc. For whatever reason it does not allow me to change the active auto reply message. Toggle automatically shuts off. I tried a soft reset, uninstalling app and reinstalling. Nothing works I have been through apple.. they say its verizon and verizon says the third party who wrote app is not part of verizon......feel like I am going in circles again I only use this feature for the business. Lastly i have also turned off imessage because I was told it wont work over multiple messaging platforms. Anyone have another fix?

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