visual voicemail disappeared on iphone 6s after IOS upgrade
JGM_INFINITY
Newbie

I recently upgraded IOS on iphone 6s and visual voicemail disappeared and is no longer available. When I go to voicemail it calls a number, I see numeric keypad, and puts me in an old-fashioned voicemail.

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Re: visual voicemail disappeared on iphone 6s after IOS upgrade
vzw_customer_support
Customer Service Rep

That has to be annoying.  I love visual voicemail!  I expect this is a problem that Apple needs to address.  Updating your OS would not make changes in your account features.  Have you tried contacting Apple Support?


NoahS_VZW
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