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visual voicemail disappeared on iphone 6s after IOS upgrade
JGM_INFINITY
Member

I recently upgraded IOS on iphone 6s and visual voicemail disappeared and is no longer available. When I go to voicemail it calls a number, I see numeric keypad, and puts me in an old-fashioned voicemail.

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Re: visual voicemail disappeared on iphone 6s after IOS upgrade
vzw_customer_support
Customer Support

That has to be annoying.  I love visual voicemail!  I expect this is a problem that Apple needs to address.  Updating your OS would not make changes in your account features.  Have you tried contacting Apple Support?


NoahS_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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