voicemail badge doesn't appear when I have a message waiting

[Karenator]

I've had my iPhone for two weeks, and have noticed that in the last week or so the voicemail doesn't tell me when there's a new message waiting for me.  The phone tells me when I missed a call, but the voicemail message list only shows older, undeleted, messages.  Why is that, and how can I fix it?  I left myself a couple of test voicemails, and they haven't shown up.  Thanks for any help.

[nlepore93]

Have you set up the visual voicemail yet?

[SANNOR90]

No

[vzw_customer_support]

Karenator,

Making sure you receive your voice mails is a must. Please allow us to further investigate. Nlepore93- provided a great suggestion on making sure you have set up your personal voice mail from your new device. To do this please dial *86 from your device this will direct you to your voice mail set up. Please keep us up to date on the progress.

SylviaT_VZW

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