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vz message
BKEMT
Member

My vz message is failed to log in on my 6 Plus and iPad on latest version. How do I restart and check pw?

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Re: vz message
nicholasbranson
Sr. Member

Not sure why you would need a password to use vz message on iphone 6. iPad, only if youre using it in the safari browser instead of the app.

Anyway, to close out an app and restart, you double click the home button, which will bring up a line of different screens of the apps you have open. you slide the app screen that you want to close down to the middle and then you drag it up to the top. Then just find the app icon and tap it to restart.

Or you could always just hold the power button down until a slider comes up that you will need to slide to power the phone off. Do that, and then restart the phone, and that will definitely restart any apps you had running.

If that doesn't get you where you need to be either, I would suggest deleting and redownloading the app from the app store. Delete by pressing the app icon until all icons start shaking around, and then press the little red x on the icon. Press the home key to stop all the apps from shaking.

Hope this helps!

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Re: vz message
nicholasbranson
Sr. Member

Not sure why you would need a password to use vz message on iphone 6. iPad, only if youre using it in the safari browser instead of the app.

Anyway, to close out an app and restart, you double click the home button, which will bring up a line of different screens of the apps you have open. you slide the app screen that you want to close down to the middle and then you drag it up to the top. Then just find the app icon and tap it to restart.

Or you could always just hold the power button down until a slider comes up that you will need to slide to power the phone off. Do that, and then restart the phone, and that will definitely restart any apps you had running.

If that doesn't get you where you need to be either, I would suggest deleting and redownloading the app from the app store. Delete by pressing the app icon until all icons start shaking around, and then press the little red x on the icon. Press the home key to stop all the apps from shaking.

Hope this helps!

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