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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
vzw cloud will not load all of my pics to my new phone.
marbleid
Member

i see 900 photos on my cloud. the cloud on my phone will only load 60.  how do i get the others back to my new phone?

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Re: vzw cloud will not load all of my pics to my new phone.
vzw_customer_support
Customer Support

I'm happy you were able to save all your photos on the cloud. You can go into the cloud and download them to your phone. I would only download important photos so  you don't use alot of your memory on the phone. Access the cloud, select "Photos and Videos >Select menu key top right hand corner> Select or Select All >Click Download. Let us know if you have any issues.



KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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