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when I get phone calls I can barely hear. Has anyone had this problem? I turned up the volume.
megster007
Newbie
‎05-01-2015 06:14 PM

I have a friend who bought the IPhone 6 and can barely her the person on the other end when they call.  She turned the volume up.  I can't think of what to do. Please help.

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Re: when I get phone calls I can barely hear. Has anyone had this problem? I turned up the volume.
vzw_customer_support
Customer Service Rep
‎05-01-2015 06:33 PM
Megster007,

Let's boost the audio on your phone.  When did this issue begin? Have you powered off your phone and then on?  Do you have a case on your phone?

EmmaM_VZW
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