That definitely is odd! We want people to be able to hear you! Do you have a case on the phone? Do you see anything blocking the microphone? Can people hear you better if you are on speakerphone?
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Let's get that up and running! Have you tried clicking the volume up button when you are using the microphone?
CarleyR_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!