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why can't caller hear me
BarbEvr
Member

Since I upgraded to Iphone 6 plus, nobody can hear me. Doesn't matter of the location either.

I can hear them but they say I sound muffled.

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Re: why can't caller hear me
vzw_customer_support
Customer Support

BarbEvr,

That definitely is odd! We want people to be able to hear you! Do you have a case on the phone? Do you see anything blocking the microphone? Can people hear you better if you are on speakerphone?

SandyS_VZW
Follow us on Twitter @VZWSupport

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Re: why can't caller hear me
Lynx53
Member

My phone has microphone crossed out-no setting to unmute (uncross) it that I have found. Seems must be way remove the cross out on it.

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Re: why can't caller hear me
vzw_customer_support
Customer Support

Let's get that up and running! Have you tried clicking the volume up button when you are using the microphone?

CarleyR_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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