Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
why do I have bad reception talking on the phone in my home
p2ballcane
Member

When I am on my iphone 6 in my home, my phone calls always break up or drop. And it is only in the house when my phone is on wifi.

Labels (1)
0 Likes
Re: why do I have bad reception talking on the phone in my home
vzw_customer_support
Customer Support

p2ballcane,

We never like to hear you are experiencing call issues. Let's get this figured out. How long has this been going on? What zip code are you in?

DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: why do I have bad reception talking on the phone in my home
Weth
Sr. Leader

DO you have wifi calling turned on -- it should say VZW wifi in the upper left corner rather than Verizon at home with a low signal. 

0 Likes