why do people have hard time hearing me?
arafford
Newbie

Everyone complains that I am hard to understand on my iPhone 6s plus.  How can I adjust my volumes to correct this?

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Re: why do people have hard time hearing me?
LENNYEDGE
Specialist - Level 2

im not iphone, i get same and feedback or echoes,

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Re: why do people have hard time hearing me?
LENNYEDGE
Specialist - Level 2

its NOT  always you, many people have earing issues and also bad phones.

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Re: why do people have hard time hearing me?
DigitalRules
Specialist - Level 1

Are you using "Voice over LTE" or standard calling? If you don't know, check under "Cellular" in the settings menu. Your choices are; "Data Only" or "Voice & Data". Let us know your findings.

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Re: why do people have hard time hearing me?
LENNYEDGE
Specialist - Level 2

i dont use voice over or wifi calling. just mobile.

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Re: why do people have hard time hearing me?
vzw_customer_support
Customer Service Rep

Being able to carry out a conversation without audio issues is imperative, Arafford. When did people begin to advise they are having a hard time hearing you? Do you notice any issues with hearing people on your end? Do you have the same issue if the device is on Speakerphone? Looking forward to hearing back and getting the audio service working flawlessly.


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: why do people have hard time hearing me?
CHELL1272
Newbie

i have the same problem. Callers can not hear me at all. They hear dead air. Any idea what would cause that?

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Re: why do people have hard time hearing me?
vzw_customer_support
Customer Service Rep

@CHELL1272


It’s important to me that your callers are able to hear you loud and clear. I’m happy to help.


What model phone are you using? When did this problem begin? Is this happening on every call? Please let me know so that I can further assist.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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