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Accidentally Locked SIM
John312
Member

My friend accidentally locked her SIM card. She and her parents do not have internet access. How can I help them unlock their phone? Our Verizon store is closed and they haven't been able to talk to a representative

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Re: Accidentally Locked SIM
vzw_customer_support
Customer Support

Does the customer have a prepaid or postpaid account? CheyenneS_VZW

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