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App Store won't load
Byronbcjakemi
Member

My App Store won't open/load

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Re: App Store won't load
vzw_customer_support
Customer Support

Byronbcjakemi,

Making sure your device is working as it should is our priority. We are determined to get this fixed for you. Can you please let us know if you are having the same issue with any other apps on your device? Also, we want to make sure your cellular data is working properly. Can you please turn off your Wi-Fi and open up a web browser or app to make sure you are able to browse the internet successfully?

SylviaT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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