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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Awful and stupid limits on authorized users

Surprise Surprise once again Verizon makes things so much more difficult than they need to be. Apparently unless you are the owner of the account you can not check to see if you are eligible for an upgrade.  That is not trying to use an upgrade it is simply I can not even check to see if MY phone is eligible to upgrade. There is no complaints area because it would be flooded with so many people telling Verizon they suck at wireless service/sales. Congrats on being an awful company with terrible customer service and once again my complaint will be ignored and Verizon will keep over charging and making money on people they have been so terribly awful towards. Oh and BTW wtf is the point of having to make a completely separate login id to get access to customer service which is the worst service in the country.

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Re: Awful and stupid limits on authorized users

You can find out from your phone.  Dial the update dial code listed in Re: Chart of * commands

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Awful and stupid limits on authorized users

I'm an authorized user but I can see everything