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Call waiting not working.
RANJEF16
Member

I hear the beep of an incoming call, but the caller ID of the incoming call doesn't display, nor do I have any options to swap/answer/send to voicemail/merge. Then I have no missed call in my call log. I usually talk on my blue tooth, so that's when it happens, not sure if it happens when I'm not on the blue tooth. Received this phone in August 2017. My wife also got her phone on the same day, same phone, also talks on the blue tooth and she has no problems answering call waiting.

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Re: Call waiting not working.
vzw_customer_support
Customer Support

ranjef16,

Being able to see who is calling is a great feature. Let's make sure you're able to keep tabs on those incoming calls. Have you tested this by having someone call you and you know who it is? Can you have attempt it while not on bluetooth?

 

JosephT_VZW
Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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