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Calls Going Right To VM
MelodySue
Member

I’ve done all the checks. Since Friday, my calls are going straight to voicemail. The only thing I can’t confirm is whether Verizon has had a carrier settings update. Help please!

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Re: Calls Going Right To VM
vzw_customer_support
Customer Support

Hello, MelodySue. It concerns us to hear you're unable to receive calls. It is very important you are able to receive calls, and we will do everything to help. We have some questions to better assist. When did you start experiencing these issues? Are you able to make calls? Does this happen in a particular location? If so, could you please provide us with your current ZIP Code.  DavidR_VZW

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