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Can I view FaceTime call logs?
DANHRD93
Member

I have a apple iPhone 7. I would like to know how do I monitor or view my call log from face time calls made on wifi and the air plan mode on. It shows up on my phone but not on any of my usage logs. where can I view and print this info from?

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Re: call log
bd94s10
Sr. Member

Unfortunately there is not a way to view FaceTime call records other than the device itself. Others have asked this question as well from what I've seen on Apple forums etc. "FaceTime employs end-to-end encryption" per an older article on Fortune dot com. It would be great if Apple would add this to iCloud.com etc. They have added various updates over the years but no way to view / export logs on the site. I wish I had a better answer.

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Re: call log
vzw_customer_support
Customer Support

DANHRD93,

Thank you for reaching out to us. Being able to see all of your calls is vital. Have you chekced your My Verizon online call logs?

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: call log
bd94s10
Sr. Member

Unfortunately there is not a way to view FaceTime call records other than the device itself. Others have asked this question as well from what I've seen on Apple forums etc. "FaceTime employs end-to-end encryption" per an older article on Fortune dot com. It would be great if Apple would add this to iCloud.com etc. They have added various updates over the years but no way to view / export logs on the site. I wish I had a better answer.

Re: call log
Girlmom
Member

This is unacceptable. Verizon should be able to keep a record of FaceTime calls for parent use. 

Re: call log
vzw_customer_support
Customer Support

Girlmom, we can understand the importance of making sure you are aware of your options to monitor your children’s device activity. FaceTime is used over the Data Network or Wi-Fi and we do not offer an option to view the FaceTime Call logs unless you have the device. We offer a feature called Smart Family which will give you parental controls to help manage your kids smartphones. Please review more details here https://vz.to/2riuT70.

 

SylviaT_VZW

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