Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Can't receive calls or call out on Iphone 7 plus
Dbrowning44
Member

I have an iphone 7 plus on the prepaid plan. I cannot receive calls and cannot call out. I have tried resetting the network, cutting the phone off, doing a soft reset, turning the airplane mode on and back off after 5 min. Nothing works.

0 Likes
Re: Can't receive calls or call out on Iphone 7 plus
vzw_customer_support
Customer Support

That isn't good to hear. We are here to help. Are you getting a 'No Service' indicator on your status bar? - BrittanyC_VZW

0 Likes