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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can’t send or receive pictures

I’m I have an iPhone 7 and can’t send or receive pictures to non iPhone users. I have cellular data turned on as well as MMS.  Does anyone know how to fix this issue?

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Re: Can’t send or receive pictures
Customer Support

Gretchen1, we know the importance of being able to send and receive picture messages from everyone. We are here to help.


Does your phone have internet access when not connected to Wi-Fi? Do you get an error message when trying to send a picture message? Is your phone showing Verizon LTE next to your signal strength?