Cancel iPhone 7 preorder
JUSSAR59
Newbie

I want to cancel my iPhone 7 Plus preorder, but there are no clear answers on how to go about this. Need halp!

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Correct answers
Re: Cancel iPhone 7 preorder
vzw_customer_support
Customer Service Rep

@KITTIESAYURI


I'm terribly sorry to hear you're having problems accepting the Terms & Conditions for your new device order online. I want to ensure you're able to receive your device as quickly as possible.


Please reach out to us via chat here: http://vz.to/2fAAqBu, via social media here http://vz.to/2gcH5U7 or via phone here: http://vz.to/2fYKnXJ. We're looking forward to assisting you with your order.


@AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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Re: Cancel iPhone 7 preorder
vzw_customer_support
Customer Service Rep

Help has arrived, JUSSAR59. I'm sad to hear that you don't want us to send you your exciting new phone. Please respond to the private message I have sent you so we can better assist.

JosephE_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Cancel iPhone 7 preorder
NADAHU2
Newbie

Hello,

I want to cancel my iphone 7 plus pre order too.  Please help me.

Thanks,

Young

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Re: Cancel iPhone 7 preorder
tionnab_vzw
Verizon Employee

NADAHU2, we understand that circumstances can arise as to why you want to cancel your order. Please respond to the private message that was sent to proceed.

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Re: Cancel iPhone 7 preorder
JOSGIL53
Newbie

picked up phones at the apple store.  would like to cancel the preorder as well

thanks

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Re: Cancel iPhone 7 preorder
kevinr_vzw
Verizon Employee

Help has arrived, JOSGIL53. I want to make sure that we get things taken care of for you ASAP. So we can go over the specifics, please respond back to the Direct Message that I sent you here. Looking forward to working with you.

KevinR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Cancel iPhone 7 preorder
KITTIESAYURI
Newbie

I need to speak with a Verizon rep about my order. Website won't let me accept/decline. Best Buy and Verizon store reps couldn't help either. Please help! Waited 90 minutes on hold with Verizon the other night, could not reach a human!

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Re: Cancel iPhone 7 preorder
vzw_customer_support
Customer Service Rep

@KITTIESAYURI


I'm terribly sorry to hear you're having problems accepting the Terms & Conditions for your new device order online. I want to ensure you're able to receive your device as quickly as possible.


Please reach out to us via chat here: http://vz.to/2fAAqBu, via social media here http://vz.to/2gcH5U7 or via phone here: http://vz.to/2fYKnXJ. We're looking forward to assisting you with your order.


@AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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