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Cell service has become poor
DANWIX70
Member

In the last couple of months, the cell service at our home has gotten terrible.  Phone quality cuts out, goes into slow motion or speeds up.  This happens for both my and my wifes phones.  They are Apple 7S plus phones.  Something changed in our area. (28226)

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Re: Cell service has become poor
vzw_customer_support
Customer Support

Having reliable service where you need it is important. Don't worry, we're here to help. Let's get your service back to tip top shape. I've checked the zip code provided and the service there looks excellent. There are no known issues reported there either. Could you be a little more specific about what happens when your phone is acting up? Does this happen everywhere you go? Is it any better outdoors than it is when you're inside the house? 

 

Joseph_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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