Not sure on the "proper" answer for this, but my latest contract was through 11.16.16 and I was notified of upgrade eligibility early this month I believe. We were able to go into Verizon and order new IPhones a couple of weeks ago.
NGC1948, help is here as I understand the yearning to have the latest and greatest in devices. Are you currently signed up for the early upgrade promotion for iPhones? If so, we can definitely review your account to see what the dates are. When is your next upgrade date?